I'm a recipient

Claiming your voucher

• Can the voucher be used online and when does it expire?
• How to claim your voucher
• How to login and view your vouchers
• When will I receive my voucher?
• Whoops! This login link no longer works

Access Evouchers via the mobile app

• Download the Evouchers App
• Archiving gift cards
• How to login via the mobile app

Free school meal and retail vouchers

• Check the balance of a gift card
• Help and troubleshooting
• Where to find help and support
• Find a food bank near you
• Are there any restrictions on what supermarket vouchers can be used for?
• Free School Meal voucher FAQ's

See all 8 articles

Energy and Post Office vouchers

• How to access your account barcode to top up a smart meter
• How to claim your energy voucher
• How to top up your pay-as-you-go meter using your energy voucher
• When will I receive my voucher?
• How to claim your Post Office voucher
• How to use your Paypoint voucher

See all 7 articles

Postal scheme

• How to claim your voucher via a QR Code (Postal scheme)

Prepaid cards

• Prepaid card - Furniture FAQ's Recipient/cardholder
• How to add a Prepaid card to Google wallet™
• Where Energy Prepaid cards can be used
• How to add a Prepaid card to your Apple Wallet
• How to set up Google Wallet
• Prepaid card - Carpet and flooring FAQs Recipient/cardholder

See all 12 articles