Skip to main content
How can we help you?
Hounslow Shop Local
Residents
Retailers
School FAQs
How to change invoicing email address
How to download an invoice
Managing Admin Users
How to Assign vouchers by CSV upload
How to help parents having trouble accessing their voucher
Can I use my Wonde connection and upload a CSV file in the same order?
See all 27 articles
Recipient FAQs
NEW: Evouchers.com App
How to claim your voucher (Via Link)
How to login and view vouchers
When will I receive my voucher?
Can my voucher be used online and when does it expire?
Whoops! This login link no longer works
How to access your voucher (step by step instructions)
See all 10 articles
Local Authority Dashboard FAQ's
Paypoint Vouchers
Accessing your dashboard
Dashboard Overview
Invoice Settings
Organisation Settings
Manage Users
See all 7 articles
Organisations FAQs (CSV)
How to log in to evouchers.com
How to change the recipient contact details and resend the voucher
All you need to know to get started
Unavailable retailers when creating an order
What voucher values can I purchase?
Payment Options
See all 14 articles
Still Have Questions?
Our customer care team is here for you!
Contact us
