How to claim your ATM cash withdrawal

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If you have been sent Pin4 Cash, follow the steps below to claim it and take the money out at a cash machine. You do not need a bank card or a bank account.

To claim, you will need a phone that can receive text messages.

 

Part 1: Claim your Pin4 Cash

Step 1

Log in to your Evouchers account and select your voucher.

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Step 2

Click Choose retailer.

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Step 3

Enter your first name, last name and mobile number, then enter your mobile number again to confirm it. Click Activate.

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Please note:

Check your mobile number carefully. Your Pin4 Cash details are sent to this number by text message, and it cannot be changed once your voucher is activated.

Step 4

Check your details are correct and click Confirm.

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Step 5

Your voucher will now be prepared. This only takes a moment.

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Step 6

You will get a text message from PIN4CASH with your order number and the date you need to use your Pin4 Cash by. Keep this message, as you will need the order number at the cash machine.

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Step 7

Your Pin4 Cash is now ready in your Evouchers account. Click Find an ATM to see the cash machines near you that accept Pin4 Cash.

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Step 8

When you are at the cash machine, click Get my cash. This shows the details you will need to enter: your phone number, your secret code and the amount. Click the eye icon to see your secret code. Your order number is in your text message.

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Please note:

You can also click How to withdraw your cash in your voucher to see these steps.

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Part 2: Take out your cash at the ATM

Step 9

On the cash machine, select Cardless transactions.

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Step 10

Select Pin4.

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Step 11

Enter your mobile number without the first zero and select Continue.

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Step 12

Enter the four digit order number from your text message and select Continue.

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Step 13

Enter your four digit secret code from the Get my cash screen and press ENTER.

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Step 14

Enter the full value of your voucher and select Continue.

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Please note:

You must take out the full amount in one go. You cannot take out part of your Pin4 Cash.

 

Step 15

Take your cash. That's it. You can now archive the voucher in your Evouchers account.

 

If you need help, raise a support ticket and our team will get back to you.

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