This article explains how the Evouchers platform orders parents when pulling details through from the school's MIS.
The voucher system orders parents based on (in this order):
- Lives with pupil
- Parental responsibility
The phone number is selected in the following order:
- MIS primary contact number
- MIS contact mobile number
- MIS contact home phone number
- MIS contact work phone number
The email address is selected in the following order:
- MIS primary email address
- MIS home email address
- MIS work email address
We pull the data directly from your MIS so if the information showing is incorrect, you may need to amend these details in your MIS. Once updated, please let us know and we can run a manual update so this pulls through.
If you have changed any contact information in your vouchers order, this is not remembered for future orders.