In order to increase account security, we have implemented two-factor authentication (2FA), which offers an extra layer of protection for our account users. This feature provides an additional layer of protection for your account and helps to minimise the risks associated with compromised email addresses. By enabling two-factor authentication, even if your email address is hacked, guessed, or phished, it will not be sufficient for an intruder to access our systems. This extra security measure ensures that only authorised individuals can access your account.
When you create your account, you will be prompted to set up 2FA.
Step 1
Choose how you would like to receive the code, either via an Authenticator app or via SMS.
Authenticator apps
An authenticator app displays a unique code that automatically refreshes every 30 seconds. This does not require mobile phone signal or data.
Firstly, you must download an authenticator app on your mobile device.
Click one of the options below to view instructions on downloading and using authenticator apps.
SMS
The code will be sent to your mobile number.
Mobile phone signal is required.
Step 2
Select your preferred method and click Set up.
Step 3
Scan the QR code using your authenticator app, or enter your mobile number.
Once done, enter the code and click Enable 2FA.
Step 4
Two-factor authentication is now enabled.
When logging in, simply enter the code from your app or sent to your mobile number.