ATM Cash Withdrawal-Pin4 Cash FAQs Recipient

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What is Pin4?

Pin4 Cash is a secure cardless ATM withdrawal service that enables organisations to send cash directly to a recipient via a mobile phone. Recipients can withdraw the funds immediately from thousands of participating ATMs without needing a debit card or even a bank account.

How do I access my Pin4 Cash?

Step 1: Receiving a voucher
You will be notified that you have received a voucher by text message and/or email, depending on the contact information provided by the organisation at the time of sending the voucher.

Step 2: Log in to your account
Visit https://evouchers.com/recipient/login on your desktop or log in to your app to access your account.

Step 3: Confirm the retailer
Once logged in, click on the "Confirm Retailer" button to proceed.

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Step 4: Enter your mobile number
To activate your Pin4 Cash voucher, enter your mobile number and click "Confirm."

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Step 5: Verify your mobile number
A confirmation screen will display your mobile number. Double-check to ensure that it is correct.

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Step 6: Wait for voucher processing
After confirming your mobile number, your voucher will be processed. You will see a screen indicating that the voucher is being processed.

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Step 7: Receive a text message with instructions
You will receive a text message similar to the example shown in the image. The message will contain a link to your voucher.

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Step 8: Pin4 activated 
Your voucher is now ready and can be viewed within your Evouchers account.

Web view

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Step 9: Click on the voucher link
When you click on the view voucher link, you will be provided with a step-by-step guide on how to locate an ATM that offers this service and how to follow the instructions on the ATM to redeem your voucher.

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By following these simple steps, you can easily redeem your Pin4 Cash and access your funds. If you encounter any issues or have questions during the process, please don't hesitate to contact our customer support team for assistance by raising a support ticket here.

 

Pin4 Cash ATM Location map

Location ATM Map

 

What do I need to claim a Pin4 Cash?

You must have a working phone that can receive text messages

 

When does my Pin4 Cash expire?

Please claim the Pin4 Cash as soon as you receive a text or email from Evouchers. 

Once claimed, you will have 90 days to use the voucher. 

 

I’ve lost my text message with my Pin4 Cash code. What do I do?

Please contact our support team as soon as possible so we can investigate and resend you the information you need to get started. Evouchers support can be contacted by raising a support ticket.

 

I did not receive a text with the Pin4 Cash code 

If an incorrect mobile number is entered, the mobile number cannot be changed and the text message will not be received. While we can resend the text message if required, it can only be sent to the same number that was entered during the redemption process. 

 

 

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