When you assign a voucher to a parent, you have the choice to send the voucher straight away or on a future date. The following steps shows the user journey for the parent:
The Parent will receive a text/email (or both) to say that they have been issued a voucher
They will then need to select 'Click to redeem voucher'.
When they click on the link, they will be taken to the following page, the parent is then required to enter either their email address or phone number and then press 'continue'.
The parent will then be asked to check their inbox to confirm their email address.
Once they have received the email, they need to press 'Click here to login'.
The parent can now select the retailer they wish to receive a voucher for.
Once selected, they will scroll down and tick the box to confirm their choice, then press 'confirm'.
The parent can then click 'View Voucher'
They can now access their voucher and can spend it.