All you need to know about Direct to Bank Transfers

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What are Direct to Bank Transfers?

The Evouchers Direct to Bank Transfer service provides a simple and secure way to send funds directly to a recipient’s bank account.

There are two payment methods available:

  • Online Banking – Funds are sent securely via the recipient’s online or mobile banking service.
  • Faster Payments – Funds are transferred directly into the recipient’s bank account.

To help you choose the most suitable option for your applicants, see the comparison below.

Payment Method Suitable For Summary Recipient Requirements Why Choose It?
DTB Online Banking Recipients who use online or mobile banking Funds are sent securely through the recipient’s online or mobile banking service. Access to online or mobile banking A trusted way to distribute funds
DTB Faster Payments Recipients with a bank account Funds are transferred directly into the recipient’s bank account using a sort code & account number  Name, sort code, account number A fast and flexible payment option

 

How can I order Direct to Bank Transfers?

Ordering a Direct to Bank Transfer is similar to ordering any other type of fund. Simply select Direct to Bank Transfers when creating your order.

For a step-by-step guide, click here.

 

 

Online Banking

What do I need to know before sending an Online Banking Transfer?

Before sending an Online Banking Transfer, you will need to know the recipient's:

  • Full name (exactly as it appears on their bank account)
  • Email address and/or mobile number
  • Whether their bank is included on the accepted list below
  • That they use online or mobile banking

You do not need to know the recipient's bank account details.

To see how the process works for recipients, click here.

Accepted Banks

Bank Bank Bank Bank
AIB (NI) Personal Danske Bank Personal Lloyds Bank Business Revolut
Allied Irish Bank Personal Danske Bank Business Lloyds Bank Commercial Santander
Barclays Personal First Direct Mettle Starling
Barclays Business Halifax Monzo Tesco Bank
Barclays Corporate HSBC Personal Nationwide Tide
Bank of Ireland HSBC Business NatWest Personal TSB
Bank of Scotland Personal HSBC Kinetic NatWest Bankline Ulster Bank
Bank of Scotland Business HSBCnet RBS Personal Ulster Bankline
Bank of Scotland Commercial Lloyds Bank Personal RBS Bankline Zempler

What do recipients need to claim an Online Banking Transfer?

To claim a Direct to Bank Transfer using Online Banking, the recipient must have online or mobile banking available on the device they are using to claim the voucher.

The transfer cannot be claimed by manually entering bank account details.

To see how the process works for recipients, click here.

Are there any limits or restrictions?

There is no limit to the number of Direct to Bank Transfers that can be issued to an individual. Each Direct to Bank Transfer has its own minimum and maximum value.

For more information, view the article here.

When do Online Banking Transfers expire?

The recipient has 3 months from the date the Direct to Bank Transfer is sent to claim it and deposit the funds into their account.

Can I claim a recipient's Online Banking Transfer on their behalf?

No. The funds must be claimed by the recipient themselves, using the device linked to their mobile banking.

 

 

Faster Payments

What do recipients need to claim a Faster Payments bank transfer?

The recipient will need to provide their full name and accurate bank account details. These details must match the information held by their bank.

Are there any limits or restrictions?

There is no limit to the number of Direct to Bank Transfers that can be issued to an individual.

Faster Payments have no minimum value and a maximum value of £2,000 per transfer.

For more information, view the article here.

When do Faster Payments expire?

Faster Payments expire 11 months from the date the order was made.

What do recipients need to claim an Online Banking Transfer?

To claim a Direct to Bank Transfer using Online Banking, the recipient must have a bank account.

To see how the process works for recipients, click here.

Can I claim a recipient's Faster Payment on their behalf?

No. The funds must be claimed by the recipient themselves.

 

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