If your CSV will not upload, it should state why in a red banner above the upload box. 

Please also check the following: 

  1. Make sure the headings do not contain capital letters. 
  2. Make sure you upload the file in CSV format. 
  3. Ensure there are no spaces before or after text or between numbers. 
  4. Make sure there is no extra punctuation or special characters other than full stops or @.
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