How to cancel an order

 

Step 1

Click on the three dots at the end of the order you wish to cancel, then press 'cancel order'.

Screenshot_2021-11-16_at_10.44.47.png

Step 2

Confirm that you wish to cancel the order.

Screenshot_2021-11-16_at_10.45.14.pngStep 3

The order has been successfully cancelled. It will now show as 'cancelled' on your previous orders, you can archive this so it is not visible.

Screenshot_2021-11-16_at_10.45.39.png

 

IMPORTANT

You are only able to cancel an order if you have not yet assigned any vouchers.

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