How to cancel an order

Have more questions? Submit a request

 

Step 1

Click on the three dots at the end of the order you wish to cancel, then press 'cancel order'.

Screenshot_2022-10-14_at_12.55.40.png

Step 2

Confirm that you wish to cancel the order.

Screenshot_2022-10-14_at_12.56.09.png

Step 3

The order has been successfully cancelled. It will now show as 'cancelled' on your previous orders, you can archive this so it is not visible.

Screenshot_2022-10-14_at_12.56.44.png

 

IMPORTANT

You are only able to cancel an order if you have not yet assigned any vouchers.

Articles in this section

Was this article helpful?
1 out of 1 found this helpful